Tracepro - ETA Group
The ETA TracePro® System is designed to increase operational efficiencies by saving you time and money through reduced response time and increased accuracy in providing communication between you and your customers. Operations and Customer Service personnel are able to focus on important revenue and profit producing activities rather than essential, though non-financial, related activities.
The ETA TracePro® System is a revolutionary Internet Track & Trace portal. Transit events from ETA operating systems are presented to your customers using fully customizable screen. Image retrieval, status updates, PODs and automatic customer notification of shipment status changes are supported. Your customers can track by your number or their reference numbers.
Tracking and tracing of shipments and providing up to the minute status to customers is a vital component of all transportation and logistics operations. The ETA TracePro® System is designed to allow your customers to follow their shipment from beginning to the end of its journey through a secure login off of your company website. Status updates made in the ETA operating systems are transferred in real time allowing your customers immediate access to current information. Combined with The ETA DocuZap® System, customers can view and retrieve imaged documents associated with a shipment directly from your website.
The ETA TracePro® System allows you to exceed customer expectations by providing the ability to customize individual contact preferences regarding automatic e-mail or fax notification of milestone events. This functionality allows you to proactively keep customers advised of the movement of their shipments saving both you and your customer time and money by eliminating the unnecessary manual processes involved with the tracking and tracing of shipments.
Your customers can also utilize The ETA TracePro® System to secure rate quotes and/or enter shipments directly through your website.
Request a Demo Today with ETA!
For more information or to request a demonstration of the ETA Mobile Dispatch System, please call our sales department at (760) 798-9466